Hand the technology over. Get back to the business.

Before anything gets ordered we write down what is being built, what it costs, and how you will know it works. Quotes that skip this step are where the overruns come from.

• Site survey and requirements capture
• Topology and kit selection, with alternatives priced side by side
• Phased timeline with a rollback point at each stage
• Written sign-off criteria agreed before we start

Good for: Offices moving premises, sites adding capacity, and anyone who has been burned by a vague quote.

Wired and wireless run as one estate rather than two. Monitoring means the first sign of trouble reaches us, not your reception desk.

• Switch, firewall and access point configuration and lifecycle
• VLAN segmentation separating guest, corporate and device traffic
• Uplink, latency and packet-loss alerting
• Firmware patch windows agreed in advance, never mid-morning

Good for: Multi-site businesses, warehouses with coverage dead spots, anywhere Wi-Fi complaints have become routine.

One number, one inbox, one queue. Every ticket gets written up, so the second occurrence of a problem is faster to fix than the first.

• Phone, screen share and on-site, billed against an agreed SLA
• Named engineers who already know your estate
• Starter and leaver runbooks so onboarding is not improvised
• Monthly summary of what broke and why

Good for: Teams of five to two hundred with no in-house IT — or in-house IT that needs cover.

We diagnose down to the component before quoting a replacement. Often the honest answer is a £40 part rather than a new machine.

• Component-level diagnosis before any replacement is quoted
• SSD and memory upgrades that buy years out of ageing machines
• Data recovery from failed drives where the hardware allows it
• Loan laptops so nobody sits idle waiting

Good for: Anyone weighing repair against replacement, and offices running mixed-age hardware.

Coverage designed around what you actually need to see, not around how many cameras fit in the budget. The recorder never gets exposed to the open internet.

• Coverage plan and point placement agreed before any cabling
• IP camera and NVR installation and configuration
• Retention and access policy documented for GDPR
• Remote viewing via VPN rather than a port forward

Good for: Yards, warehouses, retail units and residential blocks.

Backups that have never been restored are not backups. We test yours on a schedule and hand you the write-up.

• Hypervisor and virtual machine lifecycle management
• Three-two-one backup strategy with a genuine offsite copy
• Patch windows scheduled around your trading hours
• Quarterly restore drill, documented with timings

Good for: Businesses with on-premise servers, and anyone whose backups have never actually been tested.

When the off-the-shelf tool almost fits, the gap usually gets filled by a spreadsheet and somebody’s memory. We build the missing piece instead — and hand over the source.

• Internal tools and dashboards over data you already hold
• Integrations between systems that were never meant to talk
• Automation of the manual, repetitive back-office steps
• Handover includes source code and documentation — no lock-in

Good for: Businesses running a critical process in a spreadsheet, and teams paying for software they use a fifth of.